State Farm® Insurance Agent Kevin McMillan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anita Swindle
September 6, 2024
"Esther Ruiz was my agent. She was very nice and explained all options clearly. I would recommend her to everyone."
"Thanks, Anita. And so glad you got to meet Esther! Thank you for your business. "
Thang Tran
September 6, 2024
"I have insurance with this place for over 8 years .I decided to switch to Eries insurance because state farm is a crooked company . They turn down my sewage back up claim by blaming on the City fault. After I switched they are very ugly and report me to the states that I don’t have insurance trying to get me a fine . Good things I got insurance . Do not trust State Farm .Your will see they truly ugly side once your run in to problem. They don’t care turn your claim down without hesitation."
"Appreciate your feedback. We take reviews such as this one very seriously. I'm sorry that you feel the way that you do, but State Farm has procedures and guidelines they have to follow to stay compliant. No one at my office has done anything intentional to be ugly to you. We apologize for any inconvenience you have dealt with and wish you the best moving forward. "
Nila Esquivel
September 5, 2024
"Our agent, Esther Ruiz, really made the process easy and quick for us. We felt well-educated through it. She took the time to answer and explain all my questions. I recommend Esther Ruiz for any of your insurance needs."
"Thanks so much for your review! I’m glad Esther was able to help! Thank you for your business. "
Christina McKinney
September 5, 2024
"Ester was an absolute delight to work with. She got me great coverage at an affordable rate. Thank you. You are awesome!"
"Thank you for your business, Christina! Esther does a great job for us. We appreciate you. "
Jose Riera
June 13, 2024
"The service and personal attention I have received from Matt Kelly has been exceptional! Thank you for being such caring professionals!"
"Thank you, Jose! We appreciate you taking time to give us a 5 star review!"
Kristen Remily
May 16, 2024
"I have been a long time customer with State Farm and highly recommend. Kevin and his team are by far the best in the buisness. Thank you for your kindness, professionalism, and attention to detail. What an amazing difference you guys make!"
"We appreciate your loyalty and kind words so much, Kristen!"
Kenneth Huffman
May 16, 2024
"After having a rock hit my Windshield I contacted Kevin and with in minutes he had already contacted a repair company with dates and install times. The install company came to my work and installed quickly. Thanks Kevin and also the company for their quick response and installation. If you don’t have insurance I recommend Kevin McMillan with State Farm!"
"Thank you, Kenneth! So glad to hear that your claim went smoothly. We try so hard to provide the best customer service possible. Thank you for your business!"
Josh Starnes
May 16, 2024
"I've been with Kevin at State Farm for several years now, and I couldn't be happier with their service. From their responsive customer support to their hassle-free claims process, they've consistently exceeded my expectations when I’ve needed them. Their coverage options are comprehensive, and their rates are competitive. Kevin is super personable and his staff are incredibly friendly. They truly treat you like family."
"Josh, thank you so much for your kind words! Our team works so hard to provide the best service possible. Thank you for your support and thank you for your business!"
chris jones
May 15, 2024
"Best in the business. Very friendly and professional team."
"Thank you, Chris! We appreciate your business. "
Erica Buchanan
April 30, 2024
"Kevin made our transition from another company incredibly smooth & quick. Our original phone call to set everything up lasted around 20 minutes & he was very helpful in answering my questions & was understanding when I didn’t know the answers to all of his questions! Once my renewal date with my other company approached, I called Kevin with a 4 day notice & he had everything ready to go. I never had to step foot in an office to sign papers as he was quick to email them over - SO convenient! Highly recommend Kevin!!"
"Erica, thanks so much for your kind words. We are so glad you chose our office for your insurance needs and look forward to serving you!"
Noemi Giles
April 25, 2024
"Our agent Esther Ruiz really made this process easy and quick for us! We felt well educated throughout it and she took the time to listen and ensure we had the best possible alignment for our insurance needs. Highly recommend working with her and her team!"
"Thanks so much for the kind words, Noemi! Esther does a great job for us. She works very hard for our customers. So glad we were able to help with your insurance needs!"
Haley Hansen
April 15, 2024
"Great guy and wonderful asset to the community!"
"Thank you for the kind words, Haley!"
Ngoc Bao
April 15, 2024
"My family have insurance with stare farm over 5 years . No ticket no accidents. This time we have main drain line back up. I call Roti Rooters they fix everything and told me the sewage water is back up and it’s can cause bad health. But state farm denied my claim. As they come up with all kind of excuses to Denial my claim . Wow… it is a small problem and they already Denied it. So eventually I paid them every month with no problem, but once I got a problem they pick up the phone and already want to denied everything from begin . BEWARE ANYTHING HAPPENS YOUR WILL SEE THEY TRUTH IDENTITY AS A SCAMS COMPANIES."
"Thank you for your feedback and I’m sorry you feel this way. My office strives to provide the best customer service possible to everyone. Although we’ve already spoken about this, if you have additional questions about your claim decision, please contact the claims department or you can contact my office at 828-994-4475. Thank you and take care. "
Adeline Wilson
March 27, 2024
"The staff is great!!!"
"Thanks Adeline, we sure do appreciate you!"
Dom
March 19, 2024
"He always has the answer and his staff are so helpful..... Thank Kevin."
"Thank you for the kind words, we appreciate your business!"
Chenise Francis
March 10, 2024
"Been with them for 2 years. They are helpful, nice and great prices and coverage. Love the new location. Very beautiful and calming."
"Thank you for the kind words, Chenise! We appreciate you!"
Michael Blau
March 1, 2024
"Kevin works very hard for his customers! He is a man of integrity and genuinely cares about his team and customers!"
"Thank you, Michael!! We are very thankful for our awesome team that works so hard for our customers. "
Eric Goans
February 12, 2024
"Kevin and the entire staff go above and beyond to get you what you need!"
"Thanks Eric!"
Allie Dobbins
January 4, 2024
"Awesome team! Great prices."
"Thank you, Allie!"
Shane Newman
December 23, 2023
"Man great guy Kevin is . I look after an elderly man that has well let’s say aged out and can’t stand text or phone calls to the point that he was rude to Kevin and his staff . After a phone call Kevin took care of what I needed and understood the situation. Very stand up guy ."
"Thanks Shane! I do try to be the best I can for our customers. Thank you also for what you do. We appreciate your business!"
Laura Warren
November 29, 2023
"Excellent insurance agency and people! Highly recomend State Farm."
"Thanks Laura!! "
Hannah Helms
November 29, 2023
"amazing guy!!!"
"Thank you, Hannah!!"
Hanna Edwards
November 29, 2023
"Kevin is so awesome to work with. He is friendly and outgoing and supports educators. If you’re needing coverage, he’s your guy!"
"Hanna, you’re so kind. Thank you for your support!!"
Jainaii
November 27, 2023
"Really sweet guy, was really helpful. Really sat and talked you through the process. Very respectful of his clients choices! I totally recommend you check him out!"
"Thanks so much for the kind words! We appreciate your business!"
Mitch Price
November 15, 2023
"Congratulations to the Mcmillan Agency for knocking it out of the park during Life promotion!"
"Thanks Mitch. "